Terms of Sale
Terms of Sale
Payment must be received before orders are processed.For custom orders we can also accept a deposit first, with final payment later. Online payments are made securely via Paypal, you do not need a Paypal account to use this service, you can use your debit card, credit card, bank account or Paypal balance, opening and using a Paypal account is free and easy.Using paypal is a secure method; all financial information is kept private. For more details visit: www.paypal.com
Returns and refunds
If the garments you have ordered suffer from manufacturing defects, or are not what you ordered, we will replace them free of charge.Lacing Lilith will provide a credit note for goods to the same value, or refund your money. We cannot offer cash refunds on garments in any other circumstances, but may at our discretion offer an exchange or credit note. - Manufacturing defects will be rectified at our own cost. We cannot be held responsible for damage caused by misuse or poor care of garments. - If you wish to exchange garments, of if there are any faults with your order, you must notify us in writing or by e-mail and return the items within 14 days.Important note: when returning goods from outside the EU, please indicate clearly on your customs declaration that the goods are being returned for repair or refund / exchange, otherwise duty may be payable. Goods with incorrect customs declarations will not be accepted by us and will be returned to the sender.